FAQS

What is the return policy?

Returns

• You have 30 calendar days to return an item from the date you received it.

• To be eligible for a return, the item must be:

  • Unused and in the same condition that you received it

  • In its original packaging

  • Accompanied by the receipt or proof of purchase

Refunds

• Once we receive your item, we will inspect it and notify you of the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment.

• Refunds may take 5–10 business days to process, depending on your card issuer or payment provider.

Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange an item for the same product, please contact us before sending it back.

Return Shipping

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if we provided a return label.
  

How long will my order take ?

Shipping typically takes 5-7 depending on your location and the shipping method selected at checkout. Once your order is processed, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Please note: Processing time is usually [1–2 business days], and shipping times may vary during holidays or peak periods.